Recently there're just too many idiots trying to use a USB memory key.

Me: "Thank you for calling Technical Support..."
Customer: "Hi! I got this thumb drive and it failed to work on my system..."
Me: "Uh huh..."
Customer: "What do I need to do?"
Me: "Er, well, have you tried it on another system?"
Customer: "Yea, my notebook works fine with it..."
Me: "Well then, there you go..."
Customer: "So how do I resolve this issue?"
Me: "It seems works fine in your notebook but not on your desktop. Therefore, from what we can see, most probably there's a configuration issue on your desktop."
Customer: "So what do I do?"
Me: "To tell you the truth, I don't know. They should work as designed. You might want to try to erase the driver from the Device Manager and retry again..."
Customer: "That's it?"
Me: "Unless you want to try..."
Customer: "What?"
Me: (in a God-like voice) "FORMAT & REINSTALL!"
Customer: *gasp*
Me: "Well, that's the way it'll be..."
Customer: "That serious?"
Me: "Yes..."

And I thought they'll quit calling...

Me: "Thank you for calling Technical Support..."
Customer: "Hallo? Hallo? Technical Support ar?"
Me: "Yes, this is Technical Support..."
Customer: "Ah, hallo hallo? I got problem with my USB memory key..."
Me: "Oh alright, how can I help you with it?"
Customer: "How do I copy files into it?"
Me: "Well, do you know how to copy files to your floppy drive?"
Customer: "What's a floppy drive?"
Me: "It's your A: drive!"
Customer: "Oh that hor? I know! I know!"
Me: "It's the same process except you pick a different destination."
Customer: "Er, so how ar?"
Me: "Do like what you did on a floppy drive."

Another one that cause me a serious cranial aneurysm.

Me: "Thank you for calling Technical Support..."
Customer: "I got a malfunction memory key..."
Me: "Okay, in that case you have to claim it under the base unit support for example desktop or notebook."
Customer: "I don't have the desktop or notebook with me. I only got this memory key."
Me: "I understand, but in order to claim for the warranty, you need to check in with the desktop/notebook guys with the correct serial number."
Customer: "No, you don't understand, I don't have the desktop or notebook."
Me: "Oh no, I understand perfectly fine. You're the one that's not understand."
Customer: "Can't you check from my name or my company name?"
Me: "If it's possible in the first place, do you think I'll waste my time talking to you?"

All of the phone ended with a slam.