Don't you just hate it when some idiots called in within a day of receiving the unit?
Customer: "Hi, I just received my unit."
Me: "Okay, can I help you with it?"
Customer: "How do I connect the battery to the system?"
I feel like slapping the customer! Here's a system that comes with an illustration manual and the idiot didn't even care to look. The first thing he did was to call Technical Support! What has gone wrong for today? This customer deserved to get stabbed multiple times with a one-inch ice pick!
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