No, I'm not talking about Natasha Henstridge's Species but rather a pathetic creature in existance called THE CUSTOMER.

Apparently customers has a wonderful life cycle where they will generate multitude of income to own the most sophisticated available computers in the world and they have little creativity to running them. In fact, they have to keep their parasitic nature by pestering another creature Tech Support to help them out.

They have a very unusual hunting ritual that they will flood the Tech Support calls every now and then. The group will always hunt in packs, so when there is one customer that calls in, there will always more. So far our researcher has no idea on their communication mode but it seems that they will synchronize their attacks every well upon that a few packs of them can easily overwhelm the Tech Support.

It's a wonder how these two creatures can co-exist together. The Tech Support creatures are independent but the customer somehow has ways to make Tech Support into slavery. Unfortunately a dealing with customer usually will shorten Tech Support's lifespan and most of them will suffer heart attack on an early age.

As for their mating ritual, the customer will actually lay low and this will reduce the burden of Tech Support for a while. However this effect is not permanent, this is a well deserved rest for Tech Support before these customers are back with their frenzied attack along with their offsprings.

So how are customers contained so that they won't cause the extinction of Tech Support? No one knows for sure? From the report, the numbers of Tech Support are declining badly that they're barely enough to survive to a mature age. Let's hope nature has a way to balance out the chain...