My words are my thoughts and I'm a pessimist person who just thinks that Murphy's Law is what defines me. I believe that anything bad that has ever happened will continue to do so. So, if anything just cannot go wrong, it will anyway...

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Monday, July 26, 2004

 Mentally Retarded Customer

In my line of work, I've encountered many customers, and it's safe to say that most of them are the stupid type. I'm not sure whether they are getting the correct education or they simply does not gasp the simple concept, is beyond my comprehension. I'm too tired to think of a way to help them any longer. Here's one good look at the example.

Me: "Hello, thank you for calling Technical Support"
Customer: "Hello?"
Me: "Hi, how can I help you?"
Customer: "Hello?"
Me: "Yes?"
Custemer: "Hello?"

I'm not sure whether customer is hearing me or not, so I will try the question-the-question tactic.

Me: "Hello?"
Customer: "Yes, hello?"
Me: "How can I help you?"
Customer: "Hello?"

Now, it's a little odd, he hears me and yet, Hello is his only reply. I'm going to test more of his grammar and speech capability.

Me: "Are you in need of help?"

He's going to say Hello.

Customer: "Hello?"

I'm surprised at such people.

Me: "Do you want me to help you?"
Customer: "Oh, yes, yes. Hello?"

There he goes again, just when I'm getting so close. Back to the question-the-question tactic.

Me: "Hello?"
Customer: "Yes, hello?"

2 Comments:

At 1:01 PM, Blogger ashotiwoth said...

i think he accidently left his brain somewhere else but there.... 

At 4:23 PM, Blogger Jaselee said...

These people should be dipped in royal honey and left in the killer bee farm. 

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