Me: "Thank you for calling Technical Support..."
Customer: "Hello, I have a PDA here..."
Me: "Alright, can I have the serial number?"
Customer: "Where is it?"
Me: "It's at..." (bla bla bla)

After customer managed to see the thing...

Customer: "The font is too small. Why you make your serial number so small?"

I was aghast. The standard font of a PDA is small enough and our serial number is roughly the same size as the font.

Customer: "Hang on, let me take my spectacles..."

After waiting for like 10 minutes, the idiot managed to spell out the whole serial number, which still doesn't translate to my terminal.

Me: "Well, sir, in that case just give me the long number sequence beside the serial..."
Customer: "Why the hell you would put the font so small?"
Me: "Er, this is a PDA after all, it's supposed to be small..."
Customer: "You should design a device with bigger font!"

The nerve this idiot give me is enough to for me to crucify him, and put him on a slow cooker. It's obvious that this darn idiot has no idea what he is talking about.

Me: "Well, PDAs are supposed to be small. I don't suppose you have any problem reading on the screen?"

The phone wasn't slammed this time. It hung up.