kia'si (kia-see)
1. Scared to die in Hokkien dialect. Refer to kia'su.

Me: "Thank you for calling Technical Support."
Customer: "Er, hello, I have this problem..."
Me: "How can I help you?"
Customer: "Well, I felt that this unit is heaty on the left side..."
Me: "Let me take a look. Hey, guess what? The HDD is just beside it."
Customer: "Er, okay, won't that give me cancer or something?"

Oh god, what is this? I thought customers are stupid but stupid & scared to die at the same time? Jesus!

Me: "Well, I don't think heat will cause cancer..."
Customer: "It's very uncomfortable for me. I'll be working with this unit all the time..."
Me: "Hmm, well you might want to try some padding..."
Customer: "What's the use of padding when the thing is behaving such way?"
Me: "Actually, the heat level is acceptable for the industry standard..."
Customer: "No, I don't want the pad to get hot!"
Me: "Okay in that case what do you want me to do?"
Customer: "I want you to resolve this problem!"
Me: "Well, first things first. Your chassis is only 7mm away from the HDD, do you think you won't feel the heat?"
Customer: "But my friend doesn't have the same problem!"

Shit, this is another misconception. This idiot is obviously trying to bluff. Let's see if I can call the bluff.

Me: "Alright, what's his model?"
Customer: "Same model as mine."
Me: "When did he got it?"
Customer: "3 months ago."
Me: "Really? Either he has some intimate relation with our R&D department or he used to work with our OEM."
Customer: "Huh?"
Me: "What I'm trying to say is that the notebook is released 2 weeks ago. It's virtually impossible for your friend to have the same model as yours."

I saw through his bluff. The phone slammed and he never called again.