Today there's an emergency fire drill in my company and guess what? Technical Support are not to leave the premises because we are supposed to be supporting the darned customers. Okay, so how it goes? Some guy went through the drill came back and asked us how it's going? So basically we answered: "We're well done."

Reminded me a few years ago when I was supporting this one stupid Singaporean customer. Please be reminded that there's a loud alarm blaring across the technical support cubicles and the customer finally took notice of it after talking for about 10 minutes.

Customer: "So what's that sound?"
Me: "Oh well, there's a fire in the building..."
Customer: "Oh okay... So back to my problem..."

Bloody son of a bitch! I hoped the bloody Singaporean die in agonizing burn! Other colleague that's supporting the ANZ found that the customer was caring that they asked our agent to get out of the building and call them after all are settled down. No wonder they're branded as kiasu¹....

¹ Kiasu means 'scared to lose' in Hokkien. Basically Singaporeans are branded as such because of their culture. They just have to grab the largest bite so it's not uncommon for Singaporeans to call our Toll Free only to demand for engineer just because they don't know how to switch on their computer!