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Thursday, December 16, 2004
Smart Ass Idiot
This one customer just failed to understand that he is a smart ass. Let me show you one fine example here today.
Me: "Thank you for..."
Customer: "Hallo? PDA support ya?"
Me: "Yes..."
Customer: "You don't seem to be happy talking to me!"
WTF! I mean what the hell is wrong with the conversation above? I haven't start my greeting and this idiot already cut in and made some stupid complaint.
Me: "I assumed that you would want to talk first, so I'm just listening."
Customer: "You don't seem to be happy on doing that."
Me: "Okay, so what you want me to do?"
Customer: "How rude. You don't even introduce yourself first!"
WTF again! If he didn't interrupt me on the first place he wouldn't land in this trouble. Obviously this idiot is unaware of the complication that he caused.
Me: "Okay, I'm Jase. How can I help you?"
Customer: "That's more like it. Okay, I have a problem with my PDA. You see, I purchased the PDA from Singapore and I KNOW you have problem replacing it in Malaysia."
Me: "Okay."
Customer: "Hello? Hello? How come got no response? Just acknowledge what I'm saying!"
Bloody stupid idiot! If he has a problem hearing he shouldn't be blaming others for his inabilities! I just wish I could throw him in front of a speeding car.
Me: "YES!"
Customer: "So now it's broken again and I would like you to replace it to me in Malaysia."
Me: "Sir, I believe we do not have such parts there..."
Customer: "It's just the matter of logistic what..."
Me: "Yes, I understand that, that's why we didn't sell it in Malaysia at the first place."
Customer: "Are you telling me if I buy your PDA from Japan and it will not be replaced here?"
Me: "Exactly."
He's already knew that since he purchase the unit from Singapore. After investigating into the case, found that our Sales actually suggested to the customer to BUY the unit from SINGAPORE and then ship it back to Malaysia. Since he wants the stuff that is not authorized in Malaysia, I guess he should know that all this will be coming back at him.
I guess this idiot never ever heard of the verse: "Berani makan berani tanggung."1
1 Berani makan berani tanggung translated from Bahasa Melayu as "Dare to eat, dare to face the consequences"
Me: "Thank you for..."
Customer: "Hallo? PDA support ya?"
Me: "Yes..."
Customer: "You don't seem to be happy talking to me!"
WTF! I mean what the hell is wrong with the conversation above? I haven't start my greeting and this idiot already cut in and made some stupid complaint.
Me: "I assumed that you would want to talk first, so I'm just listening."
Customer: "You don't seem to be happy on doing that."
Me: "Okay, so what you want me to do?"
Customer: "How rude. You don't even introduce yourself first!"
WTF again! If he didn't interrupt me on the first place he wouldn't land in this trouble. Obviously this idiot is unaware of the complication that he caused.
Me: "Okay, I'm Jase. How can I help you?"
Customer: "That's more like it. Okay, I have a problem with my PDA. You see, I purchased the PDA from Singapore and I KNOW you have problem replacing it in Malaysia."
Me: "Okay."
Customer: "Hello? Hello? How come got no response? Just acknowledge what I'm saying!"
Bloody stupid idiot! If he has a problem hearing he shouldn't be blaming others for his inabilities! I just wish I could throw him in front of a speeding car.
Me: "YES!"
Customer: "So now it's broken again and I would like you to replace it to me in Malaysia."
Me: "Sir, I believe we do not have such parts there..."
Customer: "It's just the matter of logistic what..."
Me: "Yes, I understand that, that's why we didn't sell it in Malaysia at the first place."
Customer: "Are you telling me if I buy your PDA from Japan and it will not be replaced here?"
Me: "Exactly."
He's already knew that since he purchase the unit from Singapore. After investigating into the case, found that our Sales actually suggested to the customer to BUY the unit from SINGAPORE and then ship it back to Malaysia. Since he wants the stuff that is not authorized in Malaysia, I guess he should know that all this will be coming back at him.
I guess this idiot never ever heard of the verse: "Berani makan berani tanggung."1
1 Berani makan berani tanggung translated from Bahasa Melayu as "Dare to eat, dare to face the consequences"
posted by Jaselee @ 
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