Like what I went through
yesterday, this ASSistant seem to have trouble of comprehending a situation. How so? Since I developed and managed to get the online form running, there are a lof of queries like: "How big is XXL?" or "Can I get the picture?". Since I'm just the guy configuring the server at the back end, don't you think getting this information is supposed to be taken up by a person who ordered the T-Shirt at the first place? I guessed wrong.
It seems that the ASSistant doesn't understand my request over the email. Somehow I doubt it's my language or my grammar as I only typed in these simple sentences:
"May we have the T-Shirt picture for the website reference and the actual size (in inches or cm) for all the 5 sizes (S, M, L, XL, XXL)?"
She came over to my place and asked me what do I really want? So I told her that many employees wanted the picture up so that they know how the T-Shirt would look like, and at the same time, provide them the size of the T-Shirt so that they can roughly estimate their size.
Guess, what she did.
The ASSistant emailed to the manager: "I cannot understand what Jase wants. Perhaps you can communicate with him and let me know how we going to proceed with this."
And I thought our customers are bad enough.
4 Comments:
At 9:15 AM, ashotiwoth said...
*slaps forehead* aiyoh... bila dia mau pegi??
At 10:39 AM, Jaselee said...
At 3:57 PM, N. G. Fainswift said...
Now that must be some very strange person, that assistant! Your question is perfectly simple, and anyway, she should have given you that info on the first day, because EVERYONE wants to see a picture of what they buy and know what the size is! I bet she would not buy a car or hat or shoes without first seeing it.
I wish you the patience of a hundred zen monks!
I know I constantly need that much patience :^)
Cheers,
Nudmeg
At 11:26 PM, Jaselee said...
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