I've been a tech support for 4 years and this is the first time I've encountered someone so stupid. I'm not surprised but I was given the chance to evaluate our customer, this idiot lady is the most stupidest bitch I've ever found.

Me: "Thank you for calling technical support."
Customer: "I have a problem printing."

Sounds suspicious.

Me: "May I know the model of the computer?"
Customer: "I don't know."
Me: "Okay, what can you see in front of the computer panel?"
Customer: "Tsunami."
Me: "That's not our brand."
Customer: "Yes, that's not your brand. I only have your monitor."
Me: "Then do you have a monitor problem?"
Customer: "No, I have a problem printing."
Me: "Is it our printer?"
Customer: "No, that's a Canon."
Me: "Then why are you calling our line?"
Customer: "I used to own your computer."
Me: "Are you using them now?"
Customer: "No."
Me: "So?"

Somehow this idiotic bitch still doesn't understand.

Customer: "I just have a problem printing."
Me: "Yes, then you either have to call the person that has sold or setup the computer for you."
Customer: "Look, I don't care what brand is it. I just want my printing fixed."
Me: "How would I know how to troubleshoot? We're only trained in our products."
Customer: "Then I'll buy your computer!"
Me: "Then do you have the serial number?"
Customer: "No. Look, I just had a problem with my BMW. So when I have a problem, I just changed to Mercedes."

Alright, I love it when customer put their situation in to car analogy.

Me: "Okay, since you put it that way, if you have a problem with your BMW, do you go for an authorized Mercedes mechanics?"
Customer: "No, it's not the same."
Me: "It is the same!"
Customer: "Cars and computers are not the same!"
Me: "But you put it that way first."
Customer: "Why can't you help me?"
Me: "Because you are calling to the PDA & Projector support!"
Customer: "What's that?"
Me: "You know we're supporting the projectors..."
Customer: "Yeah but what's a projector?"
Me: "Projector, something that projects a display to the screen?"
Customer: "It's not a computer?"
Me: "No!"
Customer: "Then can't you help me?"
Me: "I would if I know how to troubleshoot a printer problem. And moreover, that's not our computer."
Customer: "How come you don't know?"

I wish I could drop a nuke on this rich bitch's ass. Somehow these rich assholes are so cooked up with their rich lifestyle that they don't enjoy those simple things anymore like computers. These low-IQ bastards has been living lavishly that they tend to show off every opportunity they have. So, how do I deal with these rich bastards? I make their life a living hell. And especially if they are stupid, I'll enjoy it even more.

Me: "Because I'm not trained for it."
Customer: "Then what do you know?"
Me: "Support our own product, specifically PDA & Projectors."
Customer: "So where do I call for this?"
Me: "Why don't you call the Sales?"

Line dropped. Think the idiot has enough of her stupidity for the day. I sure do hope that she have a bad omen in store for her in the future. Such bitch shouldn't have an easy life, since she have no qualm on making a useful thought on other people's life.