Another weekend has passed. Christmas is coming and a lot of my old friends who's in KL keep asking me to go to KL to celebrate Christmas with them. Not to say I want to but I hate the traffic in KL. I'll go if it's Chinese New Year but the thought of going there in Christmas just freaked me out.
*RING! RING!*
Speak of the Devil. Just when I got the time for myself some customers would just have to call to our Toll Free.
Me: "Thank you for calling Technical Support..."
Customer: "Er... hallo? I've purchased your PDA..."
Me: "Yes?"
Customer: "May I know when it will arrive?"
Me: "Sir, you're ARE calling to the TECHNICAL SUPPORT."
Customer: "What do you do ar?"
Me: "Well, TECHNICAL SUPPORT handles technical issue on customer difficulties."
Customer: "So you cannot help me ar?"
Well, some people just want help and never understand the statement that has been presented to them.
Me: "Well, did your Sales agent update you on the date of delivery?"
Customer: "I don't know."
I guess this moron idiot is the type that will never read the fine print of an agreement. In any rate, we do not have the information so the only thing that I can do is to send him back to his Sales agent.
Me: "Perhaps you can call back to your Sales agent..."
Customer: "What's the number ar?"
Me: "Well, previously what number you have dialled?"
Customer: "I don't know."
See what I said being a moron?
2 Comments:
At 4:54 PM, Yen said...
At 5:46 PM, Jaselee said...
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