Some idiotic customers would never learn to use their common sense.

Me: "Thank you for calling Technical Support."
Customer: "Hi, I have a desktop."
Me: "Er, you're aware that you have to push option 2 when you dial to the toll free?"
Customer: "Yes, but no one answered my call."
Me: "Uh huh..." (waited for a long silence)
Customer: "Can you transfer me to them?"
Me: "I don't have the option." (waiting for a long silence again)
Customer: "I tried to call but it was cut off."

What a load of croak shit!

Me: "Well, you still have to call them back perhaps after 3?"
Customer: "I tried for about an hour already."

Why can't this bastard realized that he WILL GET NOTHING if he called the wrong line? Oh I remember now, this bastard is our customer. And being a customer, they're stupid & ignorant as always.

Me: "Well, try after 3. Do you realize that these people have to go for lunch too?"

Then it went quiet again. Since he is playing the quiet game, I'll play it too.

Customer: "But I keep getting disconnected."
Me: "Well, perhaps you'll try another phone?"
Customer: "Can't you help me?"
Me: "Unless you own a PDAs & Projectors..."
Customer: "Okay nevermind then..."

I somehow wondered about the Singaporean education. Why's the point driving up their education till their students went suicidal when all they ever produce are idiots over the phone? Even with such high standard of education, they never even try online support, left alone having some good listening skills over the telephone?

And most of the problem is that these imbecile housewives will call with their computer system, stating their sons are somewhere else and not with the computer, and they would just dump their problem, not knowing that they're pushing the wrong option. And they expect everything will be prepared for them.